At TEXINTREASURES, we are committed to providing high-quality products and ensuring complete customer satisfaction. Should you be dissatisfied with your purchase, please review our refund policy below.
To be eligible for a refund, the product must meet the following conditions:
To initiate a refund, please contact our customer service team within 30 days of receiving your product. Once your request is received, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and have still not received your refund, please contact us at [email protected].
Gift cards and personalized items are non-refundable.
If you have any questions about our refund policy, please reach out to our support team at [email protected]. We are here to help!